When applying for a funds withdrawal, you will be asked to verify your identity. The ID verification is required to protect our buyers from fraudulent activities and to comply with regulatory authorities.

We have a warranty policy for our buyers - funds for an order are on hold until the warranty expires. However, in some cases, if a rule violation is detected after funds have been withdrawn, the platform reserves the right to take legal action against fraudulent sellers.

Legitimate sellers have nothing to worry about - the personal data collected is handled and stored securely. We don’t share your data with any third parties, and only use it for security purposes. For more information on personal data collection and storage, please refer to our Privacy Policy.

In future releases, you’ll also receive a Verified checkmark near your nickname after verification, which will surely help you increase the number of buyers willing to buy your products and services.

Please note that the verification is processed by our partner Sumsub. It usually takes them up to 15 minutes to review the provided documents.

Take a look at this article for more information on the verification process, and thank you for your help in maintaining the safety of the Playhub marketplace!